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Check a Contractor’s References Before you Begin

One of the most important choices that you will make with your new home or renovation project is choosing the right contractor for the job. Often overlooked by homeowners is the follow up on the references a builder provides them with. Although this may not seem overly important, it should be done before you make your final decision. When you are checking a contractor’s references there are certain questions that you should ask their past clients.

Some of these questions include:

Did the builder deliver what was promised?
You want to know if the work was done correctly and on time as indicated on the contract. Find out how the contractor handled changes or problems that may have come up, if any, once the project began.

Were the company’s work crews and the site organized and professional throughout the project?
Check to see if the work crews arrived on time and if they kept the project and the area around the project as organized as possible. As there are so many trades that will be onsite it is very important to work with a company who is organized to ensure the project remains on schedule.

Was there open communication between the builder and the client?
Find out how the builder went about keeping the client informed of the progress of the project and if they were easily accessible when the client had any questions.

And finally, if they were to do the job again, would they hire the same contractor?
If they say no, it is a pretty good indication that the contractor may not have met all of the client’s needs. If this is the case, you will want to check several of the other references as well to see if there were any problems with any of their other clients.

One thing you may want to remember when it comes to hiring your contractor is that if they are unable to provide you with references of past projects this may be an indication that they were not able to satisfy past clients. You want to make sure the contractor you hire will be able to meet your needs. This is just another step that you can take to make sure your project is a success.

For more information on building or renovating or for a list of Nova Scotia Home Builders’ Association members visit the website at

Reader Comments (1)

Right references checking is a basic step to start a home planning/arrangements it is necessary to be done this way. Thanks for the post!

Home Builders in San Antonio

August 14, 2011 | Unregistered CommenterJocie Park

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